The help bot that actually helped
My last website was built in 2014. Not “maintained in 2014” - built from scratch, tweaked, launched and then mostly left alone. Since then, the skills have sat in a corner gathering dust, relevant only to projects that drifted off the priority list and stayed there.
So when I recently spun up something new and realised the www subdomain wasn’t resolving - visitors typing www.whatever were hitting nothing - I did that familiar thing: the slow, reluctant calculation of how much time it was going to take to remember what a DNS record even is, which type I needed and where exactly in the interface the setting lived.
I logged into Cloudflare. And then, mostly out of curiosity, I tried the help bot.